Incidents | Evidence Technologies Inc Incidents reported on status page for Evidence Technologies Inc https://status.evidence.studio/ https://d1lppblt9t2x15.cloudfront.net/logos/fa528ec287a37d7db86efb442a803a67.png Incidents | Evidence Technologies Inc https://status.evidence.studio/ en Console recovered https://status.evidence.studio/ Tue, 09 Dec 2025 23:10:38 +0000 https://status.evidence.studio/#48f72a3336c5330314c7e2a718dd2e297c31e28ace81b07b89524ace82c3f1b7 Console recovered Console went down https://status.evidence.studio/ Tue, 09 Dec 2025 23:08:50 +0000 https://status.evidence.studio/#48f72a3336c5330314c7e2a718dd2e297c31e28ace81b07b89524ace82c3f1b7 Console went down Management API recovered https://status.evidence.studio/ Fri, 05 Dec 2025 09:14:47 +0000 https://status.evidence.studio/#5789f4e8cc5b38ce01985442960c124997f35c75944e229e950cc9335fd23b2f Management API recovered Management API went down https://status.evidence.studio/ Fri, 05 Dec 2025 08:53:09 +0000 https://status.evidence.studio/#5789f4e8cc5b38ce01985442960c124997f35c75944e229e950cc9335fd23b2f Management API went down Elevated Authentication Errors https://status.evidence.studio/incident/747708 Mon, 20 Oct 2025 21:11:00 -0000 https://status.evidence.studio/incident/747708#3695f1f4355da6af4b81d717251293ee40609ac59fa108a1e322f1a4f4ea1f66 Our authentication provider is undergoing an outage leading to increased errors when authenticating into Evidence Studio. Console recovered https://status.evidence.studio/ Mon, 20 Oct 2025 09:18:39 +0000 https://status.evidence.studio/#fef6432854228b10884b784bb3766f54108eacb35fd7efd80096363810ab6f30 Console recovered Console went down https://status.evidence.studio/ Mon, 20 Oct 2025 07:39:44 +0000 https://status.evidence.studio/#fef6432854228b10884b784bb3766f54108eacb35fd7efd80096363810ab6f30 Console went down GitHub Operations are degraded https://status.evidence.studio/incident/740655 Fri, 10 Oct 2025 23:23:00 -0000 https://status.evidence.studio/incident/740655#04209941acb397848765d22b1b2ba9b175771b2f3f88c504829afb9430aba932 GitHub operations are resolved GitHub Operations are degraded https://status.evidence.studio/incident/740655 Thu, 09 Oct 2025 15:21:00 -0000 https://status.evidence.studio/incident/740655#ffefc7afe2fe67912c8f932f661abece3c5c0d6b8d93b2cd95f8982897fdaad3 GitHub is experiencing an outage. During this time, publishing projects may be impacted. https://www.githubstatus.com/ Management API recovered https://status.evidence.studio/ Mon, 06 Oct 2025 15:35:07 +0000 https://status.evidence.studio/#aa034fa49e577bfaf9e493690a3b7a4d99e3c27811a10ac2f0ad0ff04f789e4e Management API recovered Management API went down https://status.evidence.studio/ Mon, 06 Oct 2025 15:22:06 +0000 https://status.evidence.studio/#aa034fa49e577bfaf9e493690a3b7a4d99e3c27811a10ac2f0ad0ff04f789e4e Management API went down Query Engine recovered https://status.evidence.studio/ Mon, 29 Sep 2025 13:06:51 +0000 https://status.evidence.studio/#97366c526b283a87f674333c4d4d55c0b7bbe09e911362238fbf05e70243a97d Query Engine recovered The Query Engine is degraded https://status.evidence.studio/incident/732388 Fri, 26 Sep 2025 23:49:00 -0000 https://status.evidence.studio/incident/732388#f36c73c202190898b2ee814d8ad1d74a07ab7e2b6c34a2bd4f6411cbca340f9a The issue with the query engine is resolved Management API recovered https://status.evidence.studio/ Fri, 26 Sep 2025 18:08:39 +0000 https://status.evidence.studio/#cfbb2bf8a35b94eaeedd0b1f68f168ee6f10b8fcd08e24135582744df2152bd2 Management API recovered Query Engine went down https://status.evidence.studio/ Fri, 26 Sep 2025 17:44:54 +0000 https://status.evidence.studio/#97366c526b283a87f674333c4d4d55c0b7bbe09e911362238fbf05e70243a97d Query Engine went down Management API went down https://status.evidence.studio/ Fri, 26 Sep 2025 17:44:33 +0000 https://status.evidence.studio/#cfbb2bf8a35b94eaeedd0b1f68f168ee6f10b8fcd08e24135582744df2152bd2 Management API went down The Query Engine is degraded https://status.evidence.studio/incident/732388 Thu, 25 Sep 2025 15:37:00 -0000 https://status.evidence.studio/incident/732388#c007d0ad83041030552e3e4ff8b87c34198556c7247cb6980a3b3feaf3c61b01 The Query engine is experiencing longer than usual response times, which causes reports to load more slowly than usual. We are working to resolve the issue Google SSO is experiencing issues https://status.evidence.studio/incident/726673 Thu, 18 Sep 2025 19:01:00 -0000 https://status.evidence.studio/incident/726673#2d9f8a8a3f5077b639a68bbd23f00570ba732242ecf91e90fb975ca3026dcd76 Google SSO is working as expected again. Google SSO is experiencing issues https://status.evidence.studio/incident/726673 Thu, 18 Sep 2025 15:20:00 -0000 https://status.evidence.studio/incident/726673#2180c34f975dab0a823b4735b1d656972f6cb8927e4a34c033cdf3439e7c0b19 Google SSO is experiencing issues. If you use Google SSO to login, you may not be able to access Evidence Studio right now. As a workaround, you can sign in with the same email using a one time passcode via email. Errors with source code overwriting pages https://status.evidence.studio/incident/724659 Mon, 15 Sep 2025 15:44:00 -0000 https://status.evidence.studio/incident/724659#5c12d3d8271bedc7e930f3909187e2572c965df772003effc8ecfad560e839b0 The issue is resolved Errors with source code overwriting pages https://status.evidence.studio/incident/724659 Mon, 15 Sep 2025 15:43:00 -0000 https://status.evidence.studio/incident/724659#301c44aef1e5506f188a1cf62f388cb3d1a5bedcaebee63a6428e69b5281b450 Issue caused editor to overwrite pages with filters when navigating Errors with source code overwriting pages https://status.evidence.studio/incident/724659 Mon, 15 Sep 2025 15:38:00 -0000 https://status.evidence.studio/incident/724659#b068437aea0290cfcbb9b4f94fd22d873aa60e12e6602724eebac30f10f1cc4a We have deployed a fix to prevent these errors from freezing the editor. We are continuing to monitor for the stability of this fix. Frontmatter variables are failing to be interpolated https://status.evidence.studio/incident/718998 Fri, 05 Sep 2025 13:43:00 -0000 https://status.evidence.studio/incident/718998#4768f806c3d88bb9e9425ee8304e04bae66872746e0e97030496c9f99b297b91 We have rolled back the change which caused this issue. Variables are now being correctly interpolated again. Frontmatter variables are failing to be interpolated https://status.evidence.studio/incident/718998 Fri, 05 Sep 2025 13:30:00 -0000 https://status.evidence.studio/incident/718998#21b4e9827bbef69cffd9166394ebfa31019f2a08118014ff4b3bede77a33a746 Variables are failing to be interpolated into inline queries. Reports containing variables will not render correctly Response Times are degraded https://status.evidence.studio/incident/710101 Thu, 21 Aug 2025 20:19:00 -0000 https://status.evidence.studio/incident/710101#c6a19d2b85ca2621b9af67463fd1e661842f7a7e6210e3d66b54d434d86a8fe9 Issues with our auth provider have been resolved. Latency is now back to normal. We are continuing to monitor for the situation. Response Times are degraded https://status.evidence.studio/incident/710101 Thu, 21 Aug 2025 18:41:00 -0000 https://status.evidence.studio/incident/710101#01929ce122d499571460d584d1bd9815c4c8fc42386d98cf29b00c74839c9447 Our auth provider, WorkOS has an outage. During this time, responses are slower than usual, causing navigating between pages in Evidence Studio to be slow WorkOS Status: https://status.workos.com Queries are degraded https://status.evidence.studio/incident/671390 Thu, 31 Jul 2025 20:32:00 -0000 https://status.evidence.studio/incident/671390#c7939cf6ee6a51ff5ceaa9690b20eb75e973489449fb4d94e52f37dfd40fdad4 We have fixed two scaling issues with that were affecting query throughput and are continuing to monitor query engine performance. In the coming days we will be further investing to increase the capacity to future proof the query engine. Queries are degraded https://status.evidence.studio/incident/671390 Thu, 31 Jul 2025 13:50:00 -0000 https://status.evidence.studio/incident/671390#42b6f8db01db0f6eda31b96e0c9f888bc1870750f9a69b8d888714edb6dd5b04 The query engine is not returning requests for some users. We are investigating. Query Engine is currently degraded https://status.evidence.studio/incident/647343 Wed, 30 Jul 2025 14:27:00 -0000 https://status.evidence.studio/incident/647343#a0f4cb10bcbec7ffd3063701e065d28a349187980e292efa33b52d94889500f7 The query engine issue is now resolved. We were hitting rate limits with ClickHouse's API, which we have resolved. Query Engine is currently degraded https://status.evidence.studio/incident/647343 Tue, 29 Jul 2025 13:41:00 -0000 https://status.evidence.studio/incident/647343#40588239dd2ba712b3967f190578a718d9faec6a4ab8825a574997a1dd1c7589 The Query engine is experiencing degraded performance. During this time data may not be returned by charts. We are investigating the issue Query Engine is down https://status.evidence.studio/incident/630653 Mon, 28 Jul 2025 20:22:00 -0000 https://status.evidence.studio/incident/630653#2706560b47fa4270d68f807f56ca473f35ee02483e8d674a20f4e2f345b466b1 The issue with the query engine has been resolved Query Engine is down https://status.evidence.studio/incident/630653 Mon, 28 Jul 2025 20:17:00 -0000 https://status.evidence.studio/incident/630653#f9ffde67563e22fa772af50643b20f0696c94c958fb12bc7aa58b5b0151940fc The query engine is currently failing to return metadata: "Failed to fetch metadata for sources" During this time, queries will not run and return data in the editor or published reports Authentication Outage https://status.evidence.studio/incident/620976 Wed, 16 Jul 2025 21:20:00 -0000 https://status.evidence.studio/incident/620976#bb5ec417ad3bb8a2e3df447c137b281d973519076096f0f7d41ab4c21da16ec6 WorkOS has rolled out a fix, and Evidence Studio is accessible. We are continuing to monitor for further issues. Authentication Outage https://status.evidence.studio/incident/620976 Wed, 16 Jul 2025 21:08:00 -0000 https://status.evidence.studio/incident/620976#b7f684b4a31949f6e3311125de1d863a740478eb95dd626c210321c44ebd2090 Evidence Studio is down for most users, due to issues with WorkOS, our authentication provider. We’re working to fix the problem as quickly as we can. https://status.workos.com/