Incidents | Evidence Technologies Inc Incidents reported on status page for Evidence Technologies Inc https://status.evidence.studio/ https://d1lppblt9t2x15.cloudfront.net/logos/fa528ec287a37d7db86efb442a803a67.png Incidents | Evidence Technologies Inc https://status.evidence.studio/ en Console is down https://status.evidence.studio/incident/840746 Thu, 05 Mar 2026 01:22:54 -0000 https://status.evidence.studio/incident/840746#e0dd18277ffdeb004ca7bb310bb37603f9fcdf96196cfd6b1547c20f4a4ad8b3 Console recovered. Console is down https://status.evidence.studio/incident/840746 Thu, 05 Mar 2026 01:17:27 -0000 https://status.evidence.studio/incident/840746#70865146e3c62aa543c56b03129274fd5c88828af3b22ee88382d559e8ea2cac Console went down. Issues with AI agent searching docs https://status.evidence.studio/incident/839177 Tue, 03 Mar 2026 17:07:00 -0000 https://status.evidence.studio/incident/839177#77871a2efae3e6b7e27df6b051aa380a23ba2bd57df53d5814cd59feb3767dbc The editor AI agent is currently having issues connecting to docs search. We have identified the issue and are working on a fix. While this is in process, you can still ask the AI agent to make changes to code and can ask for it to return docs links. Increased errors in embedded reports https://status.evidence.studio/incident/837975 Mon, 02 Mar 2026 15:13:00 -0000 https://status.evidence.studio/incident/837975#0f76636838d83bd3b1e858ba74455822224db66cc129005ec092c40358a136af Some users are reporting 404s when attempting to access embedded reports. We are investigatigating. Elevated errors with Evidence AI agent https://status.evidence.studio/incident/837866 Mon, 02 Mar 2026 12:57:00 -0000 https://status.evidence.studio/incident/837866#c4d1c7e0149e031aabfc12a235fb4f994f26d1d03800d5fd7e813c507d75128d An incident with AI model provider Anthropic is causing errors in Evidence agent Embedded API is seeing increased Errors https://status.evidence.studio/incident/835342 Thu, 26 Feb 2026 01:33:00 -0000 https://status.evidence.studio/incident/835342#05e0875a47ff66d43c224791a105086895ab8d6a2c1123291b4462cbf99e543a The issue has been resolved Embedded API is seeing increased Errors https://status.evidence.studio/incident/835342 Wed, 25 Feb 2026 21:19:00 -0000 https://status.evidence.studio/incident/835342#d11083e329fdf2f2b964a10ee0dfb4b870cbe6cd914bf5ac09994a88bfc50296 A small percentage of users are reporting issues causing embedded pages not to load Elevated issues with Evidence Studio https://status.evidence.studio/incident/826599 Mon, 16 Feb 2026 14:58:00 -0000 https://status.evidence.studio/incident/826599#58d200f30ea29167368c5e3c6658fd1df3f7101ceada2682c727c98ba3f1f9c3 Some users have reported errors editing projects using Evidence Studio. We are investigating. Embedded API downtime https://status.evidence.studio/incident/825015 Thu, 12 Feb 2026 21:27:00 -0000 https://status.evidence.studio/incident/825015#c2de5c3ab0eb21ca84bd1b62034770bd7e5952ac93a3fb2bd7a3d85ca02995eb We have identified and resolved the issue, Embedded sessions should work as normal. We are continuing to monitor for further issues with the Embedded service. Embedded API downtime https://status.evidence.studio/incident/825015 Thu, 12 Feb 2026 20:19:00 -0000 https://status.evidence.studio/incident/825015#601f4a4d98a5a7d7c63726c698e88d2561daafb185ce6aa947d8f933a061ed9e The embedded API is experiencing an outage. We are investigating. Elevated Authentication Errors https://status.evidence.studio/incident/747708 Mon, 20 Oct 2025 21:11:00 -0000 https://status.evidence.studio/incident/747708#3695f1f4355da6af4b81d717251293ee40609ac59fa108a1e322f1a4f4ea1f66 Our authentication provider is undergoing an outage leading to increased errors when authenticating into Evidence Studio. GitHub Operations are degraded https://status.evidence.studio/incident/740655 Fri, 10 Oct 2025 23:23:00 -0000 https://status.evidence.studio/incident/740655#04209941acb397848765d22b1b2ba9b175771b2f3f88c504829afb9430aba932 GitHub operations are resolved GitHub Operations are degraded https://status.evidence.studio/incident/740655 Thu, 09 Oct 2025 15:21:00 -0000 https://status.evidence.studio/incident/740655#ffefc7afe2fe67912c8f932f661abece3c5c0d6b8d93b2cd95f8982897fdaad3 GitHub is experiencing an outage. During this time, publishing projects may be impacted. https://www.githubstatus.com/ The Query Engine is degraded https://status.evidence.studio/incident/732388 Fri, 26 Sep 2025 23:49:00 -0000 https://status.evidence.studio/incident/732388#f36c73c202190898b2ee814d8ad1d74a07ab7e2b6c34a2bd4f6411cbca340f9a The issue with the query engine is resolved The Query Engine is degraded https://status.evidence.studio/incident/732388 Thu, 25 Sep 2025 15:37:00 -0000 https://status.evidence.studio/incident/732388#c007d0ad83041030552e3e4ff8b87c34198556c7247cb6980a3b3feaf3c61b01 The Query engine is experiencing longer than usual response times, which causes reports to load more slowly than usual. We are working to resolve the issue Google SSO is experiencing issues https://status.evidence.studio/incident/726673 Thu, 18 Sep 2025 19:01:00 -0000 https://status.evidence.studio/incident/726673#2d9f8a8a3f5077b639a68bbd23f00570ba732242ecf91e90fb975ca3026dcd76 Google SSO is working as expected again. Google SSO is experiencing issues https://status.evidence.studio/incident/726673 Thu, 18 Sep 2025 15:20:00 -0000 https://status.evidence.studio/incident/726673#2180c34f975dab0a823b4735b1d656972f6cb8927e4a34c033cdf3439e7c0b19 Google SSO is experiencing issues. If you use Google SSO to login, you may not be able to access Evidence Studio right now. As a workaround, you can sign in with the same email using a one time passcode via email. Errors with source code overwriting pages https://status.evidence.studio/incident/724659 Mon, 15 Sep 2025 15:44:00 -0000 https://status.evidence.studio/incident/724659#5c12d3d8271bedc7e930f3909187e2572c965df772003effc8ecfad560e839b0 The issue is resolved Errors with source code overwriting pages https://status.evidence.studio/incident/724659 Mon, 15 Sep 2025 15:43:00 -0000 https://status.evidence.studio/incident/724659#301c44aef1e5506f188a1cf62f388cb3d1a5bedcaebee63a6428e69b5281b450 Issue caused editor to overwrite pages with filters when navigating Errors with source code overwriting pages https://status.evidence.studio/incident/724659 Mon, 15 Sep 2025 15:38:00 -0000 https://status.evidence.studio/incident/724659#b068437aea0290cfcbb9b4f94fd22d873aa60e12e6602724eebac30f10f1cc4a We have deployed a fix to prevent these errors from freezing the editor. We are continuing to monitor for the stability of this fix. Frontmatter variables are failing to be interpolated https://status.evidence.studio/incident/718998 Fri, 05 Sep 2025 13:43:00 -0000 https://status.evidence.studio/incident/718998#4768f806c3d88bb9e9425ee8304e04bae66872746e0e97030496c9f99b297b91 We have rolled back the change which caused this issue. Variables are now being correctly interpolated again. Frontmatter variables are failing to be interpolated https://status.evidence.studio/incident/718998 Fri, 05 Sep 2025 13:30:00 -0000 https://status.evidence.studio/incident/718998#21b4e9827bbef69cffd9166394ebfa31019f2a08118014ff4b3bede77a33a746 Variables are failing to be interpolated into inline queries. Reports containing variables will not render correctly Response Times are degraded https://status.evidence.studio/incident/710101 Thu, 21 Aug 2025 20:19:00 -0000 https://status.evidence.studio/incident/710101#c6a19d2b85ca2621b9af67463fd1e661842f7a7e6210e3d66b54d434d86a8fe9 Issues with our auth provider have been resolved. Latency is now back to normal. We are continuing to monitor for the situation. Response Times are degraded https://status.evidence.studio/incident/710101 Thu, 21 Aug 2025 18:41:00 -0000 https://status.evidence.studio/incident/710101#01929ce122d499571460d584d1bd9815c4c8fc42386d98cf29b00c74839c9447 Our auth provider, WorkOS has an outage. During this time, responses are slower than usual, causing navigating between pages in Evidence Studio to be slow WorkOS Status: https://status.workos.com Queries are degraded https://status.evidence.studio/incident/671390 Thu, 31 Jul 2025 20:32:00 -0000 https://status.evidence.studio/incident/671390#c7939cf6ee6a51ff5ceaa9690b20eb75e973489449fb4d94e52f37dfd40fdad4 We have fixed two scaling issues with that were affecting query throughput and are continuing to monitor query engine performance. In the coming days we will be further investing to increase the capacity to future proof the query engine. Queries are degraded https://status.evidence.studio/incident/671390 Thu, 31 Jul 2025 13:50:00 -0000 https://status.evidence.studio/incident/671390#42b6f8db01db0f6eda31b96e0c9f888bc1870750f9a69b8d888714edb6dd5b04 The query engine is not returning requests for some users. We are investigating. Query Engine is currently degraded https://status.evidence.studio/incident/647343 Wed, 30 Jul 2025 14:27:00 -0000 https://status.evidence.studio/incident/647343#a0f4cb10bcbec7ffd3063701e065d28a349187980e292efa33b52d94889500f7 The query engine issue is now resolved. We were hitting rate limits with ClickHouse's API, which we have resolved. Query Engine is currently degraded https://status.evidence.studio/incident/647343 Tue, 29 Jul 2025 13:41:00 -0000 https://status.evidence.studio/incident/647343#40588239dd2ba712b3967f190578a718d9faec6a4ab8825a574997a1dd1c7589 The Query engine is experiencing degraded performance. During this time data may not be returned by charts. We are investigating the issue Query Engine is down https://status.evidence.studio/incident/630653 Mon, 28 Jul 2025 20:22:00 -0000 https://status.evidence.studio/incident/630653#2706560b47fa4270d68f807f56ca473f35ee02483e8d674a20f4e2f345b466b1 The issue with the query engine has been resolved Query Engine is down https://status.evidence.studio/incident/630653 Mon, 28 Jul 2025 20:17:00 -0000 https://status.evidence.studio/incident/630653#f9ffde67563e22fa772af50643b20f0696c94c958fb12bc7aa58b5b0151940fc The query engine is currently failing to return metadata: "Failed to fetch metadata for sources" During this time, queries will not run and return data in the editor or published reports Authentication Outage https://status.evidence.studio/incident/620976 Wed, 16 Jul 2025 21:20:00 -0000 https://status.evidence.studio/incident/620976#bb5ec417ad3bb8a2e3df447c137b281d973519076096f0f7d41ab4c21da16ec6 WorkOS has rolled out a fix, and Evidence Studio is accessible. We are continuing to monitor for further issues. Authentication Outage https://status.evidence.studio/incident/620976 Wed, 16 Jul 2025 21:08:00 -0000 https://status.evidence.studio/incident/620976#b7f684b4a31949f6e3311125de1d863a740478eb95dd626c210321c44ebd2090 Evidence Studio is down for most users, due to issues with WorkOS, our authentication provider. We’re working to fix the problem as quickly as we can. https://status.workos.com/